Terms of Use

Effective Date: December 02, 2025
Last Updated: December 02, 2025

INTRODUCTION

Welcome to Socially Sabrina! These Terms and Conditions ("Terms") govern your access to and use of the Socially Sabrina website (www.sociallysabrina.com) and all services, and digital products provided by Socially Sabrina ("we," "us," "our").

By accessing or using our website, services, and digital products, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website, services, or digital products.

1. DEFINITIONS

For purposes of these Terms:

"Website" refers to www.sociallysabrina.com and all related pages, content, and functionality
"Services" refers to Done-For-You marketing services, including content creation, social media management, email marketing, design, and related marketing operations
"Digital Products" refers to templates, planners, guides, and other downloadable resources available for purchase
"Client" or "you" refers to any individual or entity that purchases Services or Digital Products
"User" refers to any visitor to the Website
"Content" refers to all materials, including text, images, designs, videos, and other media

2. ACCEPTANCE OF TERMS

2.1 Agreement to Terms

By using our Website or Services, you represent that:

You are at least 18 years of age
You have the legal capacity to enter into binding contracts
You will comply with these Terms and all applicable laws

2.2 Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website or Services after changes are posted constitutes acceptance of the modified Terms.

We will update the "Last Updated" date at the top of these Terms when changes are made.

2.3 Additional Terms

Certain Services or Digital Products may be subject to additional terms and conditions, which will be presented to you at the time of purchase or service agreement.

3. SERVICES PROVIDED

3.1 Done-For-You Marketing Services

Socially Sabrina offers Done-For-You marketing operations services, including but not limited to:

Content creation and strategy
Social media management and posting
Email marketing and automation
Canva design and brand systems
Project management and organization
Administrative support

3.2 Service Scope

The specific scope of Services will be outlined in:

Individual client proposals
Service agreements signed via Adobe Sign
Statement of Work documents
Project briefs

3.3 Digital Products

We offer digital products for purchase, including:

Canva templates
Planning and organization tools
Marketing guides and resources
Educational materials

Digital Products are available through:

Our Website (processed through Wix)
Our Etsy shop (processed through Etsy)

3.4 No Guarantee of Results

While we strive to deliver high-quality Services and Digital Products, we do not guarantee specific business results, revenue increases, follower growth, or other measurable outcomes. Success depends on many factors outside our control.

4. SERVICE AGREEMENTS AND CONTRACTS

4.1 Contract Execution

Done-For-You marketing service contracts are executed through Adobe Sign. By signing a service agreement:

You agree to the specific terms outlined in that agreement
You authorize the work described in the scope
You agree to the payment terms specified

4.2 Service Terms Precedence

If there is a conflict between these general Terms and your specific service agreement, the specific service agreement takes precedence for matters related to that engagement.

4.3 Client Responsibilities

As a Client receiving Services, you agree to:

Provide timely access to necessary accounts, materials, and information
Respond to requests for feedback and approvals within agreed timeframes
Provide accurate information about your business and brand
Communicate clearly about project requirements and expectations
Make timely payments as specified in the service agreement

4.4 Account Access

When you provide access to your accounts (social media, email platforms, design tools, etc.), you:

Grant us permission to access and manage those accounts on your behalf
Acknowledge that we will store credentials securely using 1Password
Understand that we may access these accounts to perform agreed-upon Services
Remain responsible for all activity on your accounts

5. PAYMENT TERMS

5.1 Payment Methods

We accept payments through:

Square: For Done-For-You services and invoiced amounts
Wix: For digital products purchased through our Website
Etsy: For digital products purchased through our Etsy shop

5.2 Payment Processing

All payment processing is handled by third-party payment processors
We do not store or have access to your complete payment card information
Payment processors may store your information if you request (Square's "save card" feature)

5.3 Pricing

Service pricing is outlined in individual proposals and agreements
Digital Product pricing is displayed at the point of purchase
All prices are in U.S. Dollars (USD) unless otherwise specified
We reserve the right to change pricing at any time for future purchases

5.4 Payment Terms for Services

Unless otherwise specified in your service agreement:

Payment schedules are outlined in individual service agreements
Late payments may result in suspension of Services
Outstanding balances may accrue interest as permitted by law
We reserve the right to pause work until payment is received

5.5 Taxes

You are responsible for any applicable sales tax, use tax, VAT, or other taxes associated with your purchase. Taxes will be calculated and added at checkout where applicable.

5.6 Refunds and Cancellations

Done-For-You Services:

Refund and cancellation policies are outlined in individual service agreements
Work completed prior to cancellation is billable

Digital Products:

Due to the nature of digital products, all sales are final
No refunds are provided once a digital product has been downloaded or access has been granted
Exceptions may be made at our sole discretion in cases of technical issues preventing product access

5.7 Chargebacks and Disputes

Initiating a chargeback or payment dispute without first attempting to resolve the issue with us directly may result in:

Immediate termination of Services
Legal action to recover amounts owed
Additional fees and costs associated with the dispute

We encourage you to contact us first if you have concerns about a charge.

6. INTELLECTUAL PROPERTY RIGHTS

6.1 Ownership of Work Product (Done-For-You Services)

Client-Owned Content: Upon full payment for Services, you own:

Final deliverables created specifically for you (social media posts, email copy, custom designs)
Content created using your brand assets and voice

Socially Sabrina Retains:

Processes, methodologies, and systems used to create work
Template frameworks and reusable systems
Right to display work in portfolio (unless confidentiality is agreed upon)
Any pre-existing intellectual property

Work-for-Hire: Where applicable, work created as part of Done-For-You services may be considered "work made for hire" under U.S. copyright law, with ownership transferring upon full payment.

6.2 Digital Products

When you purchase Digital Products:

You Receive:

A limited, non-exclusive, non-transferable license to use the Digital Product
Right to use for your personal or business purposes as described at purchase
Right to customize templates for your own use

You May NOT:

Resell, redistribute, or share Digital Products
Claim authorship of Digital Products
Extract and sell individual elements
Use Digital Products to create competing products
Share login credentials or files with others

6.3 Socially Sabrina Intellectual Property

All Website content, branding, processes, and materials created by Socially Sabrina are protected by copyright, trademark, and other intellectual property laws.

Protected Content Includes:

Website design and layout
Socially Sabrina branding, logos, and visual identity
Blog posts, graphics, and educational content
Email templates and sequences
Proprietary processes and methodologies
Digital Product templates and frameworks

Restrictions: You may not:

Copy, reproduce, or distribute our Website content without permission
Use our branding or likeness to imply endorsement
Reverse engineer our products or processes
Create derivative works based on our intellectual property

6.4 Client-Provided Materials

For materials you provide to us (brand assets, content, images, etc.):

You represent that you have the legal right to use and share these materials
You grant us a license to use these materials in performing Services
You remain the owner of your pre-existing intellectual property

6.5 Third-Party Assets

We may use third-party assets (stock photos, fonts, templates, etc.) in our work. Licensing for these assets is handled appropriately:

Proper licenses are obtained for commercial use
You receive rights to use final deliverables containing these assets
You do not receive ownership of the underlying third-party assets

7. CONFIDENTIALITY

7.1 Confidential Information

During our working relationship, we may have access to confidential information, including:

Business strategies and plans
Client lists and customer data
Financial information
Account credentials and passwords
Proprietary processes
Unpublished content and materials

7.2 Our Obligations

We agree to:

Keep your confidential information secure
Use confidential information only for providing Services
Store passwords securely in 1Password
Maintain client files in secure Google Workspace with access controls
Not disclose confidential information to third parties (except as necessary to provide Services)

7.3 Data Retention

Client files and content are retained for 6 months after project completion
After 6 months, files are archived or securely deleted
Account credentials are removed from 1Password 6 months after project completion

7.4 Exceptions

Confidentiality obligations do not apply to information that:

Is publicly available
Was known to us before disclosure
Is independently developed by us
Must be disclosed by law

8. PORTFOLIO AND TESTIMONIALS

8.1 Portfolio Use

Unless otherwise agreed in writing:

We reserve the right to display completed work in our portfolio
We may use project details as case studies (with identifying information removed if requested)
We may showcase work samples on our Website and marketing materials

8.2 Confidential Projects

If confidentiality is required:

This must be agreed upon in writing before project commencement
We will not display confidential work publicly
Additional fees may apply for confidential projects

8.3 Testimonials and Reviews

If you provide a testimonial or review:

You grant us permission to use it in marketing materials
We may edit testimonials for length and clarity
You may request removal of your testimonial at any time

9. DISCLAIMERS AND WARRANTIES

9.1 Service Disclaimer

Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

Warranties of merchantability
Fitness for a particular purpose
Non-infringement
Uninterrupted or error-free service

9.2 No Guarantee of Results

We do not guarantee:

Specific business outcomes or revenue increases
Social media follower growth or engagement rates
Email open rates or click-through rates
Search engine rankings or website traffic
Client acquisition or lead generation results

9.3 Third-Party Tools and Platforms

We use third-party tools and platforms to deliver Services (Canva, Flodesk, social media platforms, etc.). We are not responsible for:

Changes to third-party platform features or policies
Third-party service outages or technical issues
Loss of data due to third-party platform failures
Additional costs imposed by third-party platforms

9.4 Digital Product Disclaimer

Digital Products are provided "as is" without warranties. We do not guarantee:

Compatibility with all devices or software versions
Fitness for your specific business needs
Error-free or uninterrupted access
Specific results from using Digital Products

9.5 Website Disclaimer

While we strive to keep Website information accurate and current:

Information may contain errors or be out of date
We do not warrant the accuracy or completeness of Website content
We reserve the right to change Website content at any time

10. LIMITATION OF LIABILITY

10.1 Maximum Liability

To the fullest extent permitted by law, Socially Sabrina's total liability for any claims arising from Services or Digital Products shall not exceed:

For Done-For-You Services: The amount you paid for Services in the 6 months preceding the claim
For Digital Products: The amount you paid for the specific Digital Product

10.2 Excluded Damages

Socially Sabrina shall not be liable for:

Indirect, incidental, consequential, or special damages
Lost profits, revenue, or business opportunities
Loss of data or business information
Cost of substitute services
Damages arising from third-party actions or platform changes

10.3 Basis of Bargain

You acknowledge that:

This limitation of liability is a fundamental element of the agreement between us
Services and Digital Products would not be provided without these limitations
Pricing reflects these allocated risks

10.4 Exceptions

Some jurisdictions do not allow limitation of liability for certain types of damages. If you reside in such a jurisdiction, some limitations may not apply to you.

11. INDEMNIFICATION

11.1 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless Socially Sabrina from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

Your use of Services or Digital Products
Your breach of these Terms
Your violation of any laws or third-party rights
Content or materials you provide to us
Your business activities and client relationships
Any misrepresentation you make regarding your rights to materials

11.2 Process

If a claim is made:

We will notify you promptly
You will cooperate in the defense
We reserve the right to assume exclusive defense at our expense
You will not settle any claim without our prior written consent

12. TERMINATION

12.1 Termination by Either Party

Done-For-You Services:

Either party may terminate Services as outlined in the specific service agreement
Notice requirements are specified in individual agreements
Termination does not relieve payment obligations for work already completed

Website Access:

We reserve the right to suspend or terminate your access to the Website at any time for:
- Violation of these Terms
- Fraudulent or illegal activity
- Abusive behavior toward us or our team
- Any reason at our sole discretion

12.2 Effect of Termination

Upon termination:

Outstanding invoices become immediately due
Access to Services and client portals will be suspended
You must cease use of any confidential information or proprietary processes
Digital Product licenses remain valid (no refund provided)
We will return or delete your confidential information as requested (subject to retention requirements)

12.3 Survival

The following sections survive termination:

Payment obligations
Intellectual property rights
Confidentiality obligations
Limitation of liability
Indemnification
Dispute resolution

13. USER CONDUCT AND PROHIBITED ACTIVITIES

13.1 Acceptable Use

You agree to use the Website and Services lawfully and respectfully.

13.2 Prohibited Activities

You may not:

Violate any applicable laws or regulations
Infringe on intellectual property rights
Transmit malicious code, viruses, or harmful materials
Attempt to gain unauthorized access to our systems
Interfere with the operation of the Website
Engage in scraping, data mining, or automated data collection
Impersonate others or misrepresent your affiliation
Harass, abuse, or harm others
Use Services for illegal purposes
Share access credentials or Digital Products with unauthorized users

13.3 Consequences

Violation of these conduct rules may result in:

Immediate termination of Services
Suspension of Website access
Legal action
Reporting to appropriate authorities

14. AFFILIATE LINKS AND THIRD-PARTY RECOMMENDATIONS

14.1 Affiliate Disclosure

Our Website contains affiliate links to products and services we recommend. When you purchase through these links, we may earn a commission at no additional cost to you.

14.2 No Endorsement Obligation

Our affiliate relationships do not:

Influence our honest opinions and recommendations
Create any obligation for you to purchase
Guarantee the quality or suitability of third-party products

14.3 Third-Party Terms

When you purchase through affiliate links or use third-party services we recommend:

You are subject to that third party's terms and conditions
We are not responsible for third-party products, services, or conduct
Any disputes are between you and the third party

14.4 Sponsored Content

If we publish sponsored content or paid partnerships:

We will clearly disclose the sponsorship
Our opinions remain honest and unbiased
Sponsorships do not influence our recommendations

15. PRIVACY AND DATA PROTECTION

15.1 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Services, you consent to our Privacy Policy.

15.2 Data Protection Compliance

We comply with applicable data protection laws, including:

General Data Protection Regulation (GDPR) for EU users
California Consumer Privacy Act (CCPA) for California residents
Other applicable state and federal privacy laws

15.3 Client Data

For data you provide during Services:

We process data as necessary to provide Services
We maintain appropriate security measures
We comply with data retention policies outlined in our Privacy Policy

16. FORCE MAJEURE

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

Acts of God (natural disasters, pandemics, etc.)
War, terrorism, or civil unrest
Government actions or regulations
Internet or telecommunications failures
Third-party platform outages or technical issues
Labor disputes or strikes
Severe illness or personal emergency

During force majeure events:

Performance obligations are suspended
We will make reasonable efforts to notify you
We will resume performance as soon as practicable

17. DISPUTE RESOLUTION

17.1 Informal Resolution

Before initiating formal proceedings, you agree to:

Contact us in writing describing the dispute
Attempt good faith negotiations to resolve the matter
Allow 30 days for informal resolution

Contact for disputes: hello@sociallysabrina.com

17.2 Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts and the United States, without regard to conflict of law principles.

17.3 Jurisdiction and Venue

Any legal action or proceeding arising from these Terms shall be brought exclusively in the state or federal courts located in Massachusetts. You consent to the personal jurisdiction of these courts.

18. ENTIRE AGREEMENT

18.1 Complete Agreement

These Terms, together with:

Our Privacy Policy
Individual service agreements
Any additional terms presented at purchase constitute the entire agreement between you and Socially Sabrina regarding use of the Website, Services, and Digital Products.

18.2 Supersedes Prior Agreements

These Terms supersede all prior or contemporaneous communications, agreements, and understandings (whether written or oral) regarding the subject matter.

18.3 Amendments

These Terms may only be amended:

By us posting updated Terms on the Website (for general terms)
By written agreement signed by both parties (for individual service agreements)

19. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable:

That provision shall be modified to the minimum extent necessary to make it valid
If modification is not possible, the provision shall be severed
The remaining provisions shall remain in full force and effect

20. WAIVER

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless in writing.

21. ASSIGNMENT

21.1 Your Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent.

21.2 Our Assignment

We may assign these Terms or delegate our obligations:

To an affiliate or related entity
In connection with a merger, acquisition, or sale of assets
To any successor in interest

22. NOTICES

22.1 Notice to You

We may provide notices to you:

By email to the address you provided
By posting on the Website

You are responsible for maintaining a current email address.

22.2 Notice to Us

Notices to Socially Sabrina must be sent to:

Socially Sabrina
Email: hello@sociallysabrina.com

For legal notices, use subject line: "Legal Notice"

23. ELECTRONIC COMMUNICATIONS

23.1 Consent to Electronic Communications

You consent to receive communications from us electronically, including:

Emails
Website notifications
Electronic contracts and agreements (via Adobe Sign)

You agree that electronic communications satisfy any legal requirement for written communications.

23.2 Withdrawing Consent

You may withdraw consent to electronic communications by contacting us, but this may limit our ability to provide certain Services.

24. ACCESSIBILITY

We strive to make our Website accessible to all users. If you experience accessibility issues or need assistance accessing our content, please contact us at hello@sociallysabrina.com.

25. FEEDBACK AND SUGGESTIONS

25.1 Voluntary Feedback

If you provide feedback, suggestions, or ideas about our Services or Website:

Your feedback is voluntary and unsolicited
We may use your feedback without obligation to you
You grant us a perpetual, irrevocable license to use, modify, and incorporate your feedback
We have no obligation to implement or respond to feedback

25.2 No Confidentiality

Feedback is not considered confidential or proprietary, even if marked as such.

26. RELATIONSHIP OF PARTIES

26.1 Independent Contractor

Socially Sabrina is an independent contractor. These Terms do not create:

An employment relationship
Partnership or joint venture
Agency relationship
Franchise or distributor relationship

26.2 No Authority

Neither party has authority to:

Bind the other party to contracts
Make commitments on behalf of the other party
Create obligations for the other party

27. CONTACT INFORMATION

For questions about these Terms and Conditions, please contact:

Socially Sabrina
Email: hello@sociallysabrina.com
Website: www.sociallysabrina.com

For specific inquiries:

Legal matters: Use subject line "Legal Inquiry"
Service questions: Use subject line "Service Inquiry"
Billing questions: Use subject line "Billing Inquiry"

28. ACKNOWLEDGMENT

By using our Website or Services, you acknowledge that:

You have read and understood these Terms
You agree to be bound by these Terms
You have the authority to enter into these Terms
You will comply with all applicable laws